Frequently Asked Questions
Everything you need to know about bringing CUCKOO into your home.
What is the standard shipping timeframe for CUCKOO products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do CUCKOO appliances come with a manufacturer warranty?
Yes, all our home appliances come with a standard 1-year limited warranty that covers manufacturing defects. You can also opt for extended protection plans at checkout.
What is your return policy for home goods?
We offer a 30-day return policy for unused items in their original packaging. Please note that a restocking fee may apply to certain large appliances.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are replacement filters and parts available for purchase?
Absolutely. We stock a full range of genuine replacement filters, inner pots, and accessories to ensure your CUCKOO products continue to perform at their best.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.